Everybody at Volkswagen of Gainesville has been truly amazing I bring my car in in less than an hour later it’s always taking care of clean washed and they even have a nice lounge and water to make you feel comfortable From Matt In-service to the general manager Paul When you walk through the door you always feel welcome
First time purchasing new vehicle. Very well taken care of. Everyone was very nice and helpful. Very excited about free car washes, one less thing for me to worry about having just moved to Gainesville
Great people and customer service.......... they are all around best of the best ...... can’t wait to have my new ride in my yard .. save money on fuel
Great service, good quality and fair price. Misty and the drivers were fantastic. They have kept my high mileage car going so well. I would recommend them to anyone.
It's nice pulling in to your service department as it was raining outside, service clerk was pleasant could have spoke a little more, service was speedy as I was just there for a 30 day check up
Nathan practically spent the entire day with me, because he wasn't satisfied knowing that I simply "liked" a vehicle that I was interested in. He wanted me to LOVE it, and he told me that we both would know it when I find it...HE WAS RIGHT!! Nate went out of his way to make sure that everything was perfect for me, from the size, style and comfort of the vehicle, to the amazingly low bottom line out the door final balance/price, to the better than affordable monthly payment. I truly appreciate Nathan going above and beyond in everything that he did for me, as well as his patience and kindness.
I continue to come here for fast, friendly and reliable service. Very informative and helpful service staff. The waiting area is very comfortable and relaxing
I took my ‘15 GTI for a “Low Coolant” warning light. They were done in 45 minutes. I appreciate the diligence thoroughness of the service team. The process didn’t go as easy as it could, but Matt, the Service Manager, made everything RIGHT! I’ll always be back for all future needs. Thanks VW of Gainesville!
I am happier than I've ever been with the quality and protective policy with the financing that Volkswagen of Gainesville helped me get with so many incentives and the integrity along with the friendliest staff I've ever experienced n 35 years of buying cars it was truly a remarkable experience I would recommend to everyone I know. sincerely J.B.Fairweather
Saturday service. Not a great idea but we were coming to Gainesville so I scheduled my regular service. Too over an hour for the device but they washed my car so it was worth it. Just wish they would put my lights back on automatic
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