ComPleting this review as requested. Dealership and employees are friendly and knowledgeable. I am typing now because I have to put at least 25 words in this box.
When my usual service rep, Misty, wasn't available, Ali processed my work order, answered any questions AND, my car was finished within an hour!
I was extremely impressed with Bill. He's very down to earth and makes you comfortable while assisting you.. Nice guy!! Will most definitely recommend G'ville Volkswagen to my friends and tell them to request bill..?
The staff at this dealership are just that.. ( AWESOME). Everyone was extremely professional and took customer service to a higher level. I will most definitely recommend them to my friends that are looking to purchase a quality vehicle...
Great place got us where we needed to be and stayed late to get the job done. Highly recommend Nick and the dealer for working with us to make it happen thanks again
The sales and finance team at VW of Gainesville are AMAZING! Everyone at this dealership was willing to work with outlr unuque situation, gave us top trade-in values for our trades, and made the whole process quick and easy! I will be buying my cars from them from now on!
Antwan (parts guy) made my day!
Everyone from the sales staff to the financing have all been so great! They were willing to work with us and our unique situation and made this the most emjoyable car buying experience ever. I have bought 7 cars in my life and from now on, VW of Gainesville will be where I make all my future auto purchases!
Misty in service was so attentive and nice. Explained the issues and they were resolved. It was especially nice because I was not inntown, as the work was done on daughter’s car who is in school in Gainesville. It made me feel comfortable.
Having bought all of my past vehicles at dealerships in Gainesville for the last 40 years, I was so surprised at how quick the staff at Volkswagen of Gainesville got us in and out. Our salesman “ Nathan “ was super easy to work with and went way out of his way to not only make sure I got the vehicle I wanted, but that I was happy with every part of the process. This man even called me the day after the sale, to make sure I was still happy with my purchase. Derek got me through the paper work super fast.This dealership is what buying a car should be all about. Definitely will have my family’s future business. Thank you Nathan and Derek so much.
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