Everyone at the dealership was extremely helpful and friendly. They listened to my needs and concerns and completely, 100% made a deal for me that was within my price range and found the kind of vehicle I was looking for today. Brennan went above and beyond to get us what we wanted and did it very quickly. After explaining the horror experience we had just had with a local Ford dealer she definitely made up for it. Thank you again guys!!!
Buying a car can be an uncomfortable experience. I shopped around at several dealers and saw everything from dismissive to extremely pushy. But at VW of Gainesville I felt respected and comfortable the whole time. I could tell they wanted my business but not to the point they pushed me out of my comfort zone. I bought a VW Tguan Rline (basically the sport package) and love it! I might be a VW customer for life after this experience!!!
This was hands-down the easiest time I've ever had buying an automobile. The staff was not pushy they spent time letting me get in and out of different vehicles trying them all out. Even offered me different ways of getting the vehicle I wanted specifically. I will purchase all of my future vehicles from this organization. Excellent! excellent! excellent! The finance department was awesome, he walked me through a lot of information and was very patient and tested me like family. Awesome!
Sales reps were friendly and worked as quickly as possible to finish the sale. Was able to text my sales rep after the sale to clear up any questions the following week. I liked the feel of the smaller dealership.
Most friendly staff ever and more than fair pricing!
Great team working together together to provide an awesome buying experience. This is my second Tiguan I thought I was going to miss my first one but this one is even better. I love my new Tiguan.
After stopping at a number of other dealerships and feeling drained and attacked from the moment you get out of your vehicle it was nice to see smiling helpful faces on the people at Volkswagen that helped us buy our car. From our sales attendant Jessica to the different managers and the financial peeps there was nothing but help, smiles, and support. It allowed me to breathe and enjoy the experience of buying a car. They offered comfort, sodas, and water.
Great parts department!
I am very impressed with the entire team at the Volkswagen of Gainesville. Sales person Jessica, Manager and Alex were very helpful and courteous people. They went out the way to help me buy this car and trade in. I would recommend them highly.
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