We originally came to the dealership for service on my daughter’s car and ended up purchasing a new vehicle. The team was very helpful, friendly and knowledgeable. We appreciated a their “non-pushy” approach.
This was my first experience buying a car in my own. I will be honest in that this was not the first establishment I looked at in my new car journey. What separates Volkswagen of Gainesville from the rest was the interaction between the seller and myself. Brennan was so welcoming and genuine. She sat and listened and let me guide the experience with what I was looking for, not trying to push anything on me. She gave me her honest opinion about my choices without biases and never made me feel pressured in any step of the interaction. The only thing that I was disappointed in and it has nothing to do with the service or treatment I receive, is that I was not able to drive my car off the lot the day I finalized the purchase. It needed a part that wasn’t ordered on time and it pushed back me driving off my vehicle about 2 to 3 days. Although I still don’t have my car, I can say that the experience with the staff and the feeling of companionship between my seller and I making me feel we were on this journey together and she was there as my guide made the experience well worth it.
Most professional dealership in the area From sales to financing there was no hidden agenda they cared about me and answered all questions I am very pleased
We shopped around extensively and on a whim we decided to try VW and that’s when we met Hannah, who made our experience a 5 star one. Hannah is very knowledgeable, professional, friendly and honest! From start to finish Hannah added a personal touch to our family experience that made our first time VW purchase a 100 percent satisfied new car buyer! My recommendation is what are you waiting for, VW is stylish, dependable and has Hannah representing them to guide you through a smooth and rewarding car buying experience.
Bre, Kevin and Woody worked very hard to provide the best information, figures and choices so I could make an informed decision about what I needed Thank you.
I had a wonderful experience with VW Gainesville. Great car models and excellent customer service (sales, finance, and service). Overall, I’m haply with my purchase.
Phillip helped me find the car I was looking for! Great service and I’m loving my new vehicle. Thanks again Phillip for all of your assistance
Excellent experience, excellent service!! Jimmy is very relatable and genuine as well as woody. Great team. Definitely look forward to going back there for services to experience them as well.
After having a few issues with first car, Dwayne and staff made things right. Thanks for taking care of us! Excellent service. That’s what I hoped for and we got it.
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